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Gathered by design.

Service Scouts


Rewarding Exceptional Service since 1996.

Service Scouts is the nation’s premiere customer experience improvement consulting and mystery shopping company for mom and pop shops, Fortune 500 companies and 7 of the top 10 ranked US sports franchises including the San Francisco Giants. Bonfire was pleased to assist Service Scouts in their website redesign. As they partner with clients to develop service and operations solutions incorporating best practices, measuring expectations, realigning service drivers, motivating management and employees to create an energy your patrons will feel, appreciate, and value it was a wonderfully fulfilling project for both parties.

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